Shipping & Returns

Shipping

Shipping is free on every order. Every case ships in protective, cell-divided packaging built specifically for glass, so bottles arrive the way they left. Orders go out within 1–2 business days, and you'll get a tracking link by email as soon as yours ships.

Since Soletta ships in glass, try to bring packages in fairly soon after they arrive, especially if it's really hot or really cold out.

Damaged or Missing Items

If anything shows up damaged, email info@drinksoletta.com within 7 days with your order number and a photo, and we'll send a free replacement. No need to send the damaged bottles back.

Subscriptions

You can skip, pause, change the frequency of, or cancel your subscription anytime from your account page. Just make changes at least 3 days before your next charge if you want them to apply to that upcoming order.

Returns

Since Soletta is a food product, we can't take back opened cases. But if something about your order isn't right, reach out to info@drinksoletta.com and we'll figure out how to fix it.